FAQ

Splashtop SOS Download | Allow your IT admin to access this computer
Splashtop SOS Download Allow your IT admin to access this computer 1. Click one of the links below to download manually. Windows download  ...
Fri, Jan 24, 2020 at 10:25 AM
Forgot My Password
We are sorry to hear that you are having issues with getting logged in at my.carolinau.edu. In case you have not yet reset your initial password, it might b...
Tue, Jan 5, 2021 at 10:19 AM
How to Print to our Printers using PaperCut
In order to print going forward, you must install a single "virtual" printer that will communicate to all our new printers on campus. How to A...
Wed, Apr 28, 2021 at 4:01 PM
Campus Printer Locations
All printers on campus are multi-function devices (MFC) and are accessible through the papercut BYOD installation at http://printer-monitor:9163/setup once ...
Wed, Apr 28, 2021 at 4:51 PM
Multi-factor Authentication (MFA)
Carolina University has implemented an MFA requirement for all users at MyCU. CU users can feel more confident about the security of their information and t...
Fri, Aug 27, 2021 at 2:58 PM
Disable Ad Blocker on Google Chrome
Our Carolina University Google Chrome has an adblocker (uBlock Origin) pre-installed for our users for a cleaner web experience. (This is not the case for a...
Thu, Sep 23, 2021 at 10:22 AM
Web Bio
I am with the website team at Carolina University. I am currently working on getting your profile added to our faculty list. Here is an example page: https...
Mon, Oct 11, 2021 at 9:34 AM
Registering a YubiKey for MFA
A user can self-register a YubiKey with their Azure AD Account. This is the recommended method for registering a YubiKey as an OATH-TOTP token.  Before you...
Fri, Jan 21, 2022 at 9:59 AM
Using the Microsoft Authenticator App for MFA
To set up the Microsoft Authenticator app Sign in to your work or school account and then go to your My Account portal. Select Security info in the ...
Fri, Jan 21, 2022 at 10:01 AM
Zoom - Sharing your screen on a Mac laptop
Thu, Feb 3, 2022 at 3:52 PM