Making a Student Payment in the CU Portal


  1. Log into my.carolinau.edu

  2. Proceed to the Finances tab

  3. Begin the payment process by clicking on the green Make Payment button

    1. The button will be available in the Balance Due section.

    1. The button is also in the Payment Plan section if you are signed up for a payment plan.

  1. This brings you to the Payment Checkout page.

    1. This page is divided into two parts, the Year Term Amounts Due section at the top and the Payment Plan Amounts Due right underneath that.

    2. The Year Term Amounts Due section shows your balances on a per semester basis. You choose the semester you want your payment to go towards by checking the box beside your chosen semester and the amount by typing in your payment amount. By default the current semester is checked and filled in with the total balance. Keep this in mind when making a payment on a payment plan; you will need to uncheck this box to remove it from Your Total Payment Amount.



    3. The Payment Plan Amounts Due section shows any payment plans you are signed up for along with the payment amounts and due dates. You can choose which payment plan you are paying against by checking the box beside the payment plan. You then determine the amount of your payment by typing in the amount that you want to pay in the Payment Amount field. You can make a partial payment by typing in an amount less than the Amount Due. You can then come back later and pay the rest of the Amount Due on that particular payment. You may also pay multiple payments at the same time simply by entering the full Amount Due in multiple Payment Amount fields. Remember: You will want to uncheck the box on the Year Term Amounts Due section up top when making a Payment Plan payment.

 

  1. Once you have checked the appropriate boxes and typed in the payment amount that you want to make, verify at the bottom of the page that the Total Payment Amount is correct. You can then choose to make your payment via Credit card or E-check by selecting the desired option. Then click the green Continue Payment Checkout button at the very bottom of the page. This will launch our secure payment provider where you will fill out the page with the requested information and complete your payment.